Producer Relationship Officer

By Digest Press On Oct 12, 2026

Full Time
Dhaka
Posted 1 hour ago

Website Aarong

Aarong Jobs: Bangladesh’s premier lifestyle retail chain Aarong has officially published a new career opportunity for the position of Producer Relationship Officer within its core administrative and social enterprise operations in Dhaka. This specialized role centers around managing relationship desks, processing administrative requests, handling grievance resolution, and maintaining communication channels with Aarong’s independent artisan producers. If you possess a bachelor’s degree and customer-oriented operations experience, this vacancy offers a rewarding corporate platform.

Aarong Career: Producer Relationship Officer Vacancy in Dhaka

Producer Relationship Officer Summary: The Producer Relationship Officer will serve as the primary point of contact for independent producers via the producer help desk and dedicated hotline. Key duties involve logging ticketed grievance requests, tracking resolution timelines, preparing official correspondence, verifying compliance documentation, and executing administrative support while upholding BRAC’s strict safeguarding standards.

Aarong Job: Apply for Producer Relationship Officer

About Aarong:Operating as a social enterprise under BRAC since 1978, Aarong supports over 75,000 rural artisans and producers across Bangladesh. Working as a Producer Relationship Officer allows professionals to directly contribute to artisan empowerment, corporate governance, and structured administrative operations within a top-tier retail enterprise.

Aarong Job Overview & Summary

Field	Information
Organization / Employer	Aarong (BRAC)
Position Name	Producer Relationship Officer
Job Location	Dhaka (Work at office)
Employment Status	Contractual
Educational Qualification	Bachelor’s degree from any reputed university
Experience Requirement	1 to 2 years in customer service or relationship-administrative operations
Monthly Salary & Benefits	Provident Fund, Gratuity, Festival Bonus, Health & Life Insurance (As per policy)
Application Deadline	07 Nov 2026

Special Note: This position requires strong administrative tracking, ticketed query management, and excellent record-keeping skills. Candidates are advised to prepare their credentials carefully and apply through official BRAC channels prior to the closing deadline.

Key Responsibilities & Context

Engage actively with Aarong’s independent producers through the help desk and hotline to process administrative requests.
Ensure producer grievances and requests are logged accurately into the ticketing system and resolved within established lead times.
Assist producers with administrative applications and guide them toward successful submission.
Draft administrative correspondence, letters, and official communication materials for external stakeholders and producers.
Dispatch organizational announcements, event memos, campaign details, and formal notifications to producers.
Review and verify documentation provided by producers for administrative processing and knowledge management.
Maintain systematic records, business files, and correspondence archives for producer services.
Enforce safeguarding standards, ensuring a safe, transparent, and abuse-free environment for all partners and team members.

Required Qualifications & Competencies

Education: Bachelor’s degree from any reputed university.
Experience: 1 to 2 years of customer service or administrative operations experience in retail, telecommunications, or relationship-focused organizations.
Core Competencies: Proficiency in administrative writing, grievance ticketing, record keeping, and producer relationship management.

Required Skills & Expertise

Administrative Support & Record Keeping
Customer Service & Query Resolution
Reporting & Documentation
Effective Communication
Safeguarding & Compliance Management

Workplace, Salary & Benefits

Workplace: Office-based deployment in Dhaka.
Salary: Competitive compensation according to organizational policy.
Benefits: Provident Fund, Gratuity, Festival Bonus, Health & Life Insurance, and standard employee benefits as per Aarong HR rules.

Aarong Job Application Process

How to Apply: Eligible candidates can submit their applications online through the official BRAC career portal Bdjobs application link.

Before submitting your profile, you can prepare a structured resume using our Online CV Builder. To draft an impactful cover letter tailored to relationship management, try the Cover Letter Generator. Additionally, ensure your passport photo aligns with portal upload standards using the Photo Resizer tool.

Application Deadline: 07 Nov 2026.

Job Exam & Interview Tips (Relationship Officer Interview Preparation)

Grievance Handling & Ticketing: Be prepared to answer questions on how you prioritize unresolved support tickets, track resolution lead times, and handle difficult customer or stakeholder interactions.
Administrative Writing: Review proper business letter formats and official email protocols, as preparing producer correspondence and memos is a primary duty.
Safeguarding Knowledge: Familiarize yourself with BRAC’s institutional safeguarding policies, zero-tolerance frameworks, and incident reporting procedures.

Sample Cover Letter for Producer Relationship Officer Role

Date: October 12, 2026

To,

The Human Resources Division,

Aarong Centre, 346, Tejgaon (I/A), Dhaka-1208.

Subject: Application for the position of Producer Relationship Officer.

Dear Hiring Manager,

I am writing to express my strong interest in the Producer Relationship Officer position at Aarong, as advertised on your career portal. Holding a Bachelor’s degree and possessing over [X] years of experience in relationship-administrative operations and customer support, I am eager to contribute to Aarong’s social enterprise operations.

In my previous roles, I successfully managed ticketed customer inquiries, maintained comprehensive record-keeping systems, and drafted official administrative correspondence. I am skilled at managing stakeholder relationships, ensuring timely grievance resolution, and adhering strictly to institutional safeguarding and compliance policies.

I have structured my application using your Job Application Checklist and attached my updated resume for your review. I look forward to the opportunity to discuss how my administrative background aligns with Aarong’s mission.

Sincerely,

[Your Name]

[Your Contact Number]

[Your Email Address]

Essential Online Tools for Your Application

Streamline your application process and verify your information using our suite of free digital utilities:

Verify your overall career timeline and age requirements with the Age Calculator.
Format and compress your photo for online portal submission using the Photo Resizer.
Build a professional, well-formatted resume in minutes with the Online CV Builder.
Generate an executive cover letter with our Cover Letter Generator.
Ensure all required documents are ready prior to submission via the Job Application Checklist.
Prepare for your upcoming corporate assessment using the Job Interview Preparation Checklist.

Job Offers & Career Updates

Dear Job Seeker, the application deadline for the Producer Relationship Officer role at Aarong is November 07, 2026. If you hold a bachelor’s degree and possess relevant administrative or relationship management experience, we encourage you to submit your application early to avoid last-minute portal issues.

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